Each year, A-Companies asks their tenants for their opinions on housing and landlord services. Resident satisfaction has always been high, and it has increased further in the survey of late 2020. The highest ratings by the residents were given to stairways and to other public spaces of the houses. The tenants considered the customer services and information services of the A-Companies, to be the best services. Satisfaction with waste management also increased much compared to 2019.