Customer Service

Service number: (019) 521 3600

Our customer service phone line is open on weekdays from 12.00 to 15.00 (except on Wednesdays from 13.00 to 15.00)

You can contact us around the clock via email: toimisto@a-yhtiot.fi.

Defect reports

You can submit defect reports and maintenance requests electronically at all times via the A-yhtiöt websites using an electronic form.

The phone line of defect reports is open on weekdays from 8.00 to 11.00 and from 12.00 to 15.00 (except on Wednesdays from 8.00 to 11.00 and from 13.00 to 15.00)

Emergency service 24/7

In urgent matters, such as water damage and other cases that endanger housing and property, or door opening, please contact the maintenance emergency service.

Check the contact information of your service personnel.

Calls made to customer service are recorded for quality improvement and service verification.

Calling us costs the equivalent of the caller’s mobile network or local network rate specified by their own operator.

Visiting address:

Vuorikatu 3 06100 Porvoo
Our customer service point is open on Mondays and Thursdays from 12.00 to 15.00

The first and last weekday of the month our service point is open

for returning and picking up keys between 8-11 and 13-15.